Overview

 

Zendesk's customer service and engagement platform is designed to facilitate communication, reduce friction, and improve the relationship between companies and customers.

 

Get the most out of FullStory + Zendesk

Speed up time to resolution

Replay user sessions to understand what users were doing when they encountered an issue and how they’ve already tried to solve it. Never ask your customer for a screenshot again!

 

Provide an exceptional customer support experience

Co-browse live with your users to see exactly what they're experiencing and never ask for screenshots and error messages again!

 

Understand the whole context

Browse previous sessions for a given user to gain more information about that user’s overall site experience.

 

Quickly resolve customer impacting bugs

Share a session replay link directly with your development team or create a ticket in JIRA (or another bug-tracking tool) in just a few clicks.

 

 

Customers

 

 

 

 

 

 

 

Location:

1019 Market Street
San Francisco, California
94103
United States

Category:
Customer Success Platform