Connecting FullStory to Convert Experiences allows these two powerful tools to completely transform the way you interact with your site traffic in a privacy compliant way. Through the easy integration, brands can leverage best in class qualitative session data like replays - filtered by granular segment criteria - for tests run on the flicker free Convert Experiences. This offers better learning post tests, improved UX troubleshooting, and a very clear picture of how optimization efforts are improving (or frustrating) the user experience.
Get the most out of FullStory + Convert Experiences
Mature Your Optimization Programs
Optimization maturity can only come from learning. And the team of FullStory with Convert Experiences makes this possible in a privacy compliant way. FullStory once integrated with Convert Experiences allows businesses to pull up session recordings and valuable qualitative data by variation ID. Document hiccups, rinse and repeat tests, and see the issues disappear - with proof.
Support Lead Nurturing & Customer Success Efforts
The partnership of FullStory and Convert Experiences extends to areas beyond marketing. What if you could chat with visitors bucketed into specific variations and learn about their frustrations first-hand? Once Convert Experiences is integrated with FullStory and your favorite chat tool, every ticket is automatically linked with the corresponding FullStory session recording, complete with the variation ID of the experiment on site.
How it Works
The integration between Convert Experiences and FullStory is easy to set up, especially through a tag management dashboard like Google Tag Manager. The integration passes the Convert Experiment & Variation ID to FullStory, in a privacy compliant way, helping QA test interactions and remove UX obstacles.
Guide: Integration Convert Experiences with FullStory