Make smarter product decisions based on actual user experiences with FullStory + Productboard.
Product teams receive extensive feedback from customer service, surveys, executives, and other stakeholders. Many product teams struggle to organize, analyze, and synthesize that feedback due to a lack of understanding of the customer context.
Product teams can aggregate and organize insightful feedback in Productboard. By adding FullStory’s Session Replays and robust team commentary into Productboard, product teams increase context for the customer experience and customer empathy. Our integration helps product teams prioritize against key drivers and customer insights to deliver an evidence-based roadmap in Productboard.
Get the most out of FullStory + Productboard
Consolidate product feedback from any source into a single repository.
Define your product vision with a complete picture of your customer experience and customer feedback based in actual user experiences.
Rally your entire organization around a product roadmap that prioritizes the customers’ needs.
Quickly quantify how widespread customer experience issues are and prioritize your product roadmap based in actual customer interactions and pain points. Provide real-world proof points, including references to actual customer interactions, when submitting feedback into Productboard via FullStory.
How it Works
Whether you’re launching new features or improving existing digital products, FullStory and Productboard work together to make building a great digital customer experience faster and more customer-centric than ever.
Watching a FullStory Session Replay and notice something? From within FullStory, comment on the customer interaction and send a note containing the replay URL directly into Productboard as a new Insight. Within Productboard, your team will have all the details they need to understand, empathize, quantify, and prioritize the right product experience improvements.
Install the Productboard integration directly within the Integration Settings pane in FullStory.